Email: info@gssdindia.com
Connect with us: +91 9870570842
About Us
At Geetanjali School of Skill Development, we believe in the transformative power of skill development. Founded by Geetanjali Papreja, our school is driven by a profound vision of making a positive impact on the lives of millions. Our mission is to foster personal and collective growth while contributing to skill enhancement in a harmonious manner.
ConsultationContact Info
Conflict to Clarity Program
Resolve | Communicate | Thrive
Program Overview
The Conflict to Clarity Program is designed to equip individuals with the skills to navigate and resolve conflicts effectively. This program focuses on understanding conflict dynamics, improving communication, and applying practical resolution strategies to foster positive relationships in both personal and professional settings.
Who Should Attend?
- Leaders, managers, and supervisors
- HR professionals and team leads
- Entrepreneurs and business owners
- Customer service and client-facing professionals
- Anyone seeking to improve conflict resolution skills
Key Learning Outcomes
- By the end of this program, participants will:
- Understand the psychology and root causes of conflict
- Develop active listening and empathetic communication skills
- Learn conflict resolution strategies to manage difficult situations
- Enhance negotiation and mediation skills
- Master techniques to de-escalate tensions and maintain professionalism
- Build a positive and collaborative work environment
Program Modules
Understanding Conflict
Types, causes, and impact
Understanding Conflict
Types, causes, and impact
Emotional Intelligence & Conflict
Managing emotions effectively
Emotional Intelligence & Conflict
Managing emotions effectively
Communication Strategies
Active listening and assertiveness
Communication Strategies
Active listening and assertiveness
Conflict Resolution Techniques
Mediation, negotiation, and problem-solving
Conflict Resolution Techniques
Mediation, negotiation, and problem-solving
Dealing with Difficult People
Handling resistance and aggression
Dealing with Difficult People
Handling resistance and aggression
Building a Conflict-Positive Culture
Creating a solution-focused mindset
Building a Conflict-Positive Culture
Creating a solution-focused mindset
Program Methodology
Real-World Case Studies
Learning from successful conflict resolution examples
Role-Plays & Simulations
Practicing conflict-handling techniques
Group Discussions & Peer Learning
Sharing insights and perspectives
Personalized Feedback & Action Plan
Developing individual conflict strategies
Duration & Format
Duration:
3 Days
Format:
In-Person / Virtual / Hybrid
Includes:
Workbooks, Conflict Resolution Toolkit, and Post-Training Support
Why Join This Program?
- Gain confidence in handling workplace and personal conflicts
- Develop skills to turn conflicts into opportunities for growth
- Improve relationships through effective communication and collaboration
- Learn from expert facilitators and real-world conflict scenarios
